@article{oai:matsumoto-u.repo.nii.ac.jp:00000130, author = {Masuyama, Yoriko}, journal = {地域総合研究}, month = {Jun}, note = {application/pdf}, pages = {181--196}, title = {The Relationship Marketing and Service Quality Link in the Travel and Hospitality Industries : A Review and Discussion}, volume = {6}, year = {2006} }